When you choose to have your vehicle serviced with us, we pledge to:

• Schedule an appointment that is convenient for you
• Greet you with a courteous smile within 60 seconds of your arrival
• Provide you with an accurate time and cost estimate
• Obtain your prior authorization before commencing any work
• Perform a quality inspection on your vehicle every time you visit
• Thoroughly explain all repairs performed and review all costs before you pick up your vehicle
• Ensure your vehicle is ready to return to you when promised
• Contact you within two business days to ensure you are satisfied with all services provided